Use Case

Negotiate Efficiently, Save up to 15%: The Negotiation Bot

How can a globally successful technology group streamline its processes and significantly ease the workload in procurement? The answer is provided by the TIMETOACT GROUP and IBM - with a negotiation bot that automatically negotiates better terms and creates room for strategic tasks. 

Procurement is one of the key levers for sustainable business success. But the daily reality often looks different: high workload, limited resources, and a growing number of purchase requests mean that small orders are often neglected. 

Small Orders – Big Savings Potential

Yet these small orders represent a hidden cost factor. Discounts are left on the table, payment terms are not negotiated optimally, and process costs are disproportionately high compared to order value. Procurement managers often face the question: is it even worth negotiating such a small deal? 

Until now, the answer was usually no. But with the Negotiation Bot developed by TIMETOACT GROUP and IBM, that changes fundamentally. It revolutionizes the handling of small orders – because AI now negotiates better terms around the clock, freeing up time for strategic priorities. 

The Negotiation Bot: A Tireless Digital Negotiator

The Negotiation Bot is a prime example of Agentic AI in procurement. It is specifically trained to negotiate small orders efficiently and autonomously—and it handles the entire process: 

  • Automatically detects opportunities for additional discounts 

  • Independently negotiates with multiple suppliers in parallel 

  • Operates 24/7 – independent of staff or working hours 

  • Can be tailored with individual negotiation rules or run fully autonomously 

From Idea to Practice: How the Bot Transforms Procurement

Take a typical case: Procurement manager Erik receives approval for a low-volume order. In the past, he would have simply signed it off. Today, he turns to the Negotiation Bot powered by GenAI watsonx. 

He sets specific negotiation parameters such as maximum target discount or preferred payment terms. The Bot does the rest: negotiating with several suppliers in parallel and quickly producing a convincing result: 

A 12% discount, better payment terms, and faster delivery. All achieved without extra effort – leaving Erik more time for the strategic projects that truly need his expertise. 

A Technological Edge Through Smart Integration

The Negotiation Bot doesn’t just deliver efficiency; it also integrates seamlessly into existing procurement processes. With an intuitive user interface and self-learning algorithms, it gets better with every negotiation. 

Key technology benefits at a glance: 

  • Fast implementation without complex system changes 

  • Intuitive interface for precise instructions 

  • Continuous learning for ever-improving results 

  • Seamless integration into existing procurement systems 

The AI works with real-time data, analyzes purchase volumes, identifies supplier behavior patterns, and continuously optimizes its negotiation strategy. 

And Here’s the Real Value

The Negotiation Bot pays for itself quickly: companies achieve savings of up to 15% through additional discounts. At the same time, valuable capacity is freed up as the bot takes over routine tasks and significantly relieves procurement teams. 

The AI solution runs 24/7 – even outside office hours – negotiating with multiple suppliers simultaneously to secure the best possible terms. In addition, companies benefit from improved payment conditions and shorter delivery times, making procurement more efficient and responsive. 

Conclusion: More Profitability, More Efficiency – Procurement of the Future

The Negotiation Bot proves that digital technologies make procurement not only more efficient, but also more cost-effective. By investing in this innovative solution, companies significantly reduce procurement costs, ease the workload on their teams, and lay the foundation for a future-ready digital purchasing strategy. 

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