Technical Account Manager (TAM)

Atlassian's personal, technical account manager.

Technical Account Manager (TAM)

Atlassian's personal technical account manager.

A Technical Account Manager (TAM) has direct access to Atlassian support, product and development teams. Together with the customer, they analyze what KPIs should be set and consistently measured for the quality and quantity of Atlassian solution usage. Atlassian TAMs also help optimize team productivity.

When upgrading Atlassian products, a TAM can provide important guidance and direction with their cross-functional and cross-product technical knowledge. In addition, TAMs analyze existing usage trends and advise on best practices. Proactively, they accompany step by step on the way to better automation, integration, etc.

Customers gain early access to Alpha/Beta/Pioneer programs through their TAM and are informed of exclusive events to meet peers. Firmly scheduled feedback sessions with product management on product direction round out the portfolio.

Atlassian Technical Account Manager (TAM) - Betreuung beim Upgrade von Atlassian-Produkten, Definition von KPIs für Messungen u.v.m.

Our Services:

Consulting

We are happy to advise you in detail and personally regarding the Atlassian products and our services around Atlassian.
Consulting

Configuration

Talk to our experienced consultants who analyze potential and agree with an optimization plan.
Configuration

Support

No matter if you are new to the Atlassian Suite or just need a hand with a certain topic – we are glad to help.
Support

Development

Do you need special functions that are not covered by any existing app? We develop your own apps individually adapted to your needs.
Development

Hosting

We are helping you to reach the availability that you need by offering several different service level categories with up to 99.9% availability.
Hosting

Trainings

Teams of up to 8 can schedule private sessions, either online, or we’ll come to your site and deliver Team (Onsite) classes. 
Trainings

Licenses

We offer attractive package benefits and advise on advantageous options for buying or extending Atlassian licenses.
Licenses

Optimization

We stabilize your atlassian systems and make sure they always run perfectly!
Optimization

Contact us for more information!

In a free get-to-know-you meeting, we can better understand you and tailor our services for you.

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Jobs

Senior Software Account Manager (w/m/d)

TIMETOACT GROUP Schweiz | Zürich oder Home Office | Vollzeit & Festanstellung | Ab sofort
Service 08.08.22

Premier Support

Direct 24/7 support from experienced support staff and in combination with the proven catworkx support.
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Service

Software Asset Management

Software Asset Management is a continuous process. In order to establish this process successfully in the company, it is necessary to involve all stakeholders affected in design and implementation.
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Service

Open and secure IT

Just a few years ago, insurers were reluctant to move into the cloud or platform world. Concerns about security and governance often prevailed. The paradigm has changed.
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Service

Fit for the digital ecosystem

Insurers are digitally networking with their ecosystem to gain critical capabilities in a division of labor. Personal data, object data are securely exchanged via common digital interfaces.

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SAP Technical Consultant (w/m/d)

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Atlassian Enterprise Cloud

Atlassian Enterprise Cloud: Designed for large teams with global collaboration, enterprise security, governance, unlimited instances, sandboxes, SSO, full data residency & uptime guarantee.
Offering 08.08.22

Atlassian Enterprise License Agreement (ELA)

Designed specifically for large enterprises and corporations, ELA includes all Atlassian products.
Technologie 08.08.22

Atlassian Data Center

Data Center is the self-managed enterprise solution that supports companies through its high scalability.
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Leistung 02.09.22

Atlassian Cloud Migration

catworkx supports you in all aspects of Atlassian Cloud migration or the introduction of the appropriate cloud solution.
Referenz

Modern and user-friendly service portal

TIMETOACT implements a new service portal for FitX with Jira Service Management, replacing the former system in a short time.

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TIMETOACT supports C&A in homogenizing its tool landscape with the Atlassian product range ► Read Success Story now and learn more
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Technical Debt Management - eXplain is future solution

Making technical debt in mainframe and IBM i systems transparent through deterministic analysis.

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Atlassian

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Atlassian Enterprise

Atlassian Enterprise solutions tailored to your needs: Discover Atlassian Enterprise with catworkx: scale teamwork, ensure performance and support complex business needs.
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Atlassian Deployment options

Cloud, Data Center or Teamworkx Cloud Hosted?
Kompetenz

Years of Atlassian expertise

Based on Atlassian solutions, we support and advise companies on the path to digital and agile transformation.
Referenz

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