Managed services that scale with your business

As projects become increasingly complex and dynamic, performance, accessibility and scalability must be ensured.

Digitalization is increasingly increasing the demands on your IT infrastructure.

Fast-growing companies need to keep their IT as well as the know-how of the responsible employees at peak performance. Rapid scalability is therefore required in terms of hardware and performance as well as skill level.

Outsourcing IT tasks to our proven specialists can save high costs. This makes it interesting for both small and large companies.

Today, companies have a wide range of options for setting up and optimizing their IT infrastructure.

Server hosting and housing, storage systems and cloud services form a broad portfolio for your own infrastructural setup. However, technical and financial resources are required for a high-performance and optimal system setup. 

If you are looking for the right partner to reduce technical and economic risks in the area of recurring IT services, we will be happy to support you. With optimal managed services, you can free up resources, focus more on your core business and increase your IT reliability.

Your advantages of Managed Services

The demand for managed services is increasing every year. The IT solutions of a managed service provider (MSP) are of interest to companies of all sizes. The drivers behind the growing trend for managed services are technical innovations, increasing IT complexity, cloud IT solutions and the high number of employee accesses from different locations and end devices. In addition, the implementation of large amounts of data and the growing threat of cyber attacks are increasing the complexity of the service. This includes regulatory facts, particularly in the areas of managed security, security and data protection and, in particular, data sovereignty. The constantly increasing challenges clearly speak in favor of working with a managed service provider (MSP).

  • Everything from a single source
  • Greater competitiveness & agility
  • Cloud infrastructure in the hands of experts
  • Relief for the core business and IT
  • Financial planning security and transparency

With synaigy, we were able to move to modern hosting in just a few days. This ensures security and stability not only for us, but also for our customers. As always, the collaboration was professional and transparent.

Holger Wochnowski Geschäftsleitung Marketing und Vertrieb

synaigy has been successfully supporting us in the area of e-commerce for several years and was also a competent partner during the initial development of our marketing automation. Now that we have decided to choose synaigy as our managed commerce partner, the professional cooperation has been further intensified and the existing know-how has been confirmed once again. We were live after just a few days and operations are running smoothly. The new platform has enabled us to meet the constantly growing demands and challenges of the market.

Carsten Winkelmann Vorstand Dentona GmbH

We have never regretted our decision to rely on this team.We have been handling the entire ordering process for Deutsche Post DHL Group corporate clothing worldwide via the HCL Commerce platform for several years now.Many further developments and improvements have been made during this time.

Deutsche Post DHL Group

Managed services suitable for your store system

Sustainable operation through synaigy

Server hosting and housing, storage systems and cloud services form a broad portfolio for your own infrastructural setup. Professional and financial resources are required for a high-performance and optimal system setup. If you are looking for the right partner to reduce technical and economic risks in the area of recurring IT services, we will be happy to support you.

  • OVHcloud stands for an environmentally friendly data center.

  • OHVcloud is a leader in water, energy and CO2 efficiency (WEC)

  • The use of modern technologies such as Kubernetes enables flexible and rapid scaling of the infrastructure. 

  • You always get the hardware you need. Over-provisioning is not necessary.

Starter

For small and medium-sized companies

  • Availability: 99.8%
  • Ticket system
  • 2 hour response time
  • Basic system monitoring
Professional

For mission-critical applications of central importance

 

  • Availability: up to 99.9%
  • Scalable application
  • Personal contact person
  • 1 hour response time
  • Extended system monitoring
  • Real-time user monitoring
Enterprise

For individual customizations

  • Availability: up to 100%
  • Personal contact person
  • Up to 20 min response time
  • Extended system monitoring
Starter

All plans include:

System reporting

SSL certificate

Global CDN

Web Application Firewall

Automatic data backup

Good reasons for a managed service with synaigy

From licenses, support and applications to infrastructure, we always focus on your requirements. With our customized managed services, you benefit from our specialists' many years of experience. We guarantee you a trusting collaboration, full transparency and effectiveness in all aspects of the service you outsource to us.

License management

We ensure the correct licensing. No hidden costs await you.

Support

Our support team ensures fast response times and rapid assistance with questions or errors in your applications.

Monitoring

Our experts enable us to provide the best possible support. Our comprehensive 360° monitoring enables us to respond proactively.

Infrastructure

Regardless of the infrastructure, we assume complete responsibility for server administration.

Your partner for the operation of strong e-commerce solutions

The best advertising for us is satisfied customers. For us, the customer is at the center of everything we do.

Referenz 6/1/23

Managed service support for central platform stability

To ensure the quality, availability and performance of the platform at all times, TIMETOACT supports N-ERGIE as a managed service partner.

Service 9/12/22

Managed Services – Your operation & support for Atlassian

catworkx Managed Services: Expert support for Atlassian tools, ensuring smooth operation, optimized workflows, and continuous improvement for your teams.

Offering

Atlassian Enterprise

Atlassian Enterprise solutions tailored to your needs: Discover Atlassian Enterprise with catworkx: scale teamwork, ensure performance and support complex business needs.

Managed Services & Managed Support
Service

Managed Services & Managed Support

Our Managed Service Team of specialists will relieve your IT department. We ensure that you can work more efficiently, reliably and quickly

Service

AUTOPILOT Managed Service

With AUTOPILOT, CLOUDPILOTS offers you customized managed service packages. Together with you, we pave the way to the future.

Wir begleiten Euch in die Google Cloud
Service

AUTOPILOT Managed Service

With AUTOPILOT, CLOUDPILOTS offers you customized managed service packages. Together with you, we pave the way to the future.

Referenz

HOCHBAHN Managed Services

The IT specialists of TIMETOACT GROUP take over the managed services for the entire IBM WebSphere platform of Hamburger Hochbahn AG.

Blog 7/23/24

Graph Databases in the Supply Chain

The supply chain is a complex network of suppliers, manufacturers, retailers and logistics service providers that ensure the flow of goods and information.

Headerbild zu Managed Services bei Versicherungen
Branche

Managed service for insurers

Maintaining and operating applications often ties up a lot of resources that are urgently needed elsewhere. Or the corresponding skills are almost completely missing. With our Managed Services, you no longer have to worry about your IT!

E-Book

Is Your Business Ready for Cloud ERP?

This e-book is co-created with TechTarget and not only helps you evaluate your current state but also provides a roadmap for a smooth Cloud ERP transition.

Use Case

Use Case: Boost efficiency by up to-80 percent with GenAI

Automate document inspections, ensure compliance, scale fast – quality up, turnaround time way down.

Kompetenz 8/22/25

Unlock Business Growth with AI, Data & Analytics

We turn data into real value – empowering decisions, optimizing processes, and unlocking new growth potential.

Referenz 8/22/23

Managed service support for optimal license management

To ensure software compliance, TIMETOACT supports FUNKE Mediengruppe with a SAM Managed Service for Microsoft, Adobe, Oracle and IBM.

Leistung

E-commerce – synaigy supports you with structure and experti

Profitable solutions for retailers, industry, brands and manufacturers.

Leistung

Digital Consulting International

For us, consulting means working with you to achieve your goals, show you new options and get the most out of your resources and requirements..

Leistung

Product Information Management (PIM)

If you want to be successful today, you need to think in terms of multiple channels and take an omnichannel approach with product information management (PIM) solutions. The general trend is towards system integration.

Whitepaper

HBR - Driving Growth with Cloud ERP for Services Companies

If your business depends on billable hours, then this paper’s for you. Read in this Harvard Business Review Analytic Services paper how cloud ERP can drive growth for professional services firms.

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Mastering digital transformation in insurance

Digital transformation is the transformation of the corporate world through new technologies and the Internet ► Learn how insurers can master this.

Support Google Cloud Hilfe
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CLOUDPILOTS Support

Here you can find all contact details for our support. We love to help!

Leistung 4/27/23

Apigee: The API Management Platform | Google Cloud

API management means that businesses can better manage their interfaces through which data and services can be accessed. There are specific tools available to help make APIs secure and efficient.